Case Management & Document Handling

Services include:

• Receiving and acknowledging instructions, medical records & radiology

  
  

• Checking files are accurately named and passwords are functional

  
  

• Providing cost estimates & terms

  
  

• Tracking deadlines & maintaining case status logs / CRM databases

  
  

• Liaising with solicitors, barristers, courts, insurers, patients & hospitals

  
  

• Inbox and diary management

  
  

• Telephone answering service (available with retainer package only)

  
  

• Managing cloud-based file sharing

  
  

• Scheduling conferences, joint expert meetings and hearings

  
  

• Researching travel and accommodation for court or conference attendances

Benefits

These services reduce the burden of day-to-day medico-legal administration, ensuring instructions and records are handled promptly and securely, maintaining clear communication with all parties, and managing your time effectively.

In doing so, they minimise the risk of delays or oversight, enhance client experience, and allow you to focus more fully on case analysis, report preparation and the delivery of high-quality independent opinion.